"We’ve been dealing with huge ineptitude lately from our vendors, so thanks for not being a bunch of mouth breathing idiots."
— Recent praise from a happy customer.
July 6, 2012
October 17, 2011
"
Hi,
Thank you for your help.
I don’t think I want to pay 10% restocking plus the shipping. I will just return it for a refund.
Would it be the same RMA#? Please advise.
Thanks,
Idiot Customer
— Idiot Customer
October 5, 2011
In the past S******** has offered what we call a Rider Fit Profile for $150 (refunded with the purchase of a frame or complete bicycle) that we would use to guarantee “accurate” fitting. The problem, even when it cost $150, was that customers would always try to measure themselves without any help and the measurements would always come out wrong. Well, now that the Rider Fit Profile is free, the amount of shitty measurements coming in has skyrocketed. Go figure. Here’s my new favorite: Customer Name: J******* Customer E-mail: K*********@yahoo.com Body Measurements Age & Gender: 36 year old Male Weight: 165 Lbs. Height: 5’9” (175cm) Torso length: 57 Inches True inseam: 24.5 Inches Upper leg length: 24 Inches Shoulder width: 24 Inches Arm length: 25.5 Inches Flexibility: Can place palms on floor Shoe size: 8 US Shoe brand: not specified The photo you see above is what the computer suggested he ride given the measurements he gave us.
October 5, 2011
"The FedEx tracking says my new wheels weigh 122 lbs. I’m sending them back if they do."
—
- Customer.
It’s called dimensional weight, asshole.
September 26, 2011
"I really like the bomb pop blue color with the light blue graphics. It makes me think of a clear blue skies day here in the eastern Kentucky hills. I envision putting some orange bits on it to make me think of a bright orange summer evening sunball."
— Customer
September 22, 2011
"Thats okay"
—
jhad***@*****.com, Customer
Response to the following question:
MSRP is $1499.
September 22, 2011
"How much is it"
—
jhad***@*****.com, Customer
Response to the following question:
The least expensive 26” mountain bike with disc brakes I have is this one: http://www.speedgoat.com/item?id=153406
September 22, 2011
"Hi how r u im looking for a Bike with dic brakes i want to pay 125 do u Have one for me"
—
jhad***@*****.com, Customer
Response to the following question:
Do you mean a 26” wheel or a 26” frame?
September 21, 2011
"Size 26"
—
jhad***@*****.com, Customer
Response to the following question:
Hi, would you be able to tell me a little more about what you’re looking for? We have quite a few different bikes with disc brakes. Do you know what size you’re looking for? Did you have a budget? Are you looking for a complete bike? Frame? Custom build?
September 20, 2011
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